eFSAP users can reach FSAP for assistance via the contacts listed below.
For assistance with gaining access to the system, SAMS accounts, or using the system:
Contact the eFSAP Help Desk in one of the following ways:
- Fill out the online Customer Support Request Form
- Email us at eFSAPsupport@cdc.gov
- Call us at 877-232-3322
eFSAP Help Desk hours are Monday through Friday, 7:00 am to 7:00 pm ET.
Please note that all users are required to have SAMS accounts in order to access the eFSAP system.
If your organization is not yet registered with FSAP but is interested in becoming a registered entity to work with select agents and toxins:
Please contact us at eFSAPsupport@cdc.gov and someone will be in touch with you soon.